To automatically dispatch appointments booked online to the available personnel instead of asking your client to choose a personnel or doing the dispatch manually yourself, follow these steps:
- Go to the profile of the service you would like to dispatch appointment automatically
- Click on Booking Rules
- Select “No Personnel Selection” under Online Personnel Selection
- Set the Time Selection Mode on “Display time slot with automatic dispatch” or “Display time slot with automatic dispatch (resource)”
- Click Save, and you're done.
Notes : The Automatic dispatch option will automatically assign the appointment to the staff, who is available at the requested time and has the least amount of bookings on that day.