Using booxi to offer your customers online appointment booking allows you different options to present your schedules.

Depending on your needs, booxi gives you the flexibility to configure it differently for each service.

1. Customers select their availability, then assign the appointment request to the professional of your choice.

Ask your customers to provide up to 5 time slot availabilities. Afterwards,you'll have to assign this appointment request to the professional you want, according to the requested time slots.

How to set it up?

  • Go to the Services tab,
  • Select the service you want to configure and click on Booking Rules.
  • Then, activate the following options "Enable Online Booking", "Show Availability Online" and select Online Personnel Selection “No personnel selection” or “No preference + personnel selection”.
  • In the section "Time Selection Mode" select the option "Ask client's availability".

2. Show your schedules to your clients 

Add your availabilities in your booxi calendar and present them online so your clients can directly select the time slot that suits them best.

How to set it up? 

  • Go to the Services tab,
  • Select the service you want to configure and click on Booking Rules.
  • Make sure to activate "Enable Online Booking" and "Show Availability Online" (they would be in blue) and select in Online Personnel Selection “Personnel Selection”.
  • Click on Save and it's done.

3. Automatic Dispatch 

With this option, booxi allows your customers to select the time slot that works for them without having to select a specific professional.

booxi will automatically assign the appointment to the staff, who is available at the requested time and has the least amount of bookings on that day.

.

How to set it up?

  • Go to the Services tab,
  • Select the service you want to configure and click on Booking Rules.
  • Make sure to activate the 3 following options "Enable Online Booking", "Show Availability Online" and select Online Personnel Selection “No personnel selection” or “No preference + personnel selection”.
  • Then, in the section "Time Selection Mode", make sure to select the option "Display time slot with automatic dispatch".

Notes : If you select the option “No preference + personnel selection”, the automatic dispatch option will only happen if the client doesn't select a specific personnel online.

4. Offer Open booking 

This option allows you to receive an unlimited number of appointment requests.

How to set it up?

  • Go to the Services tab,
  • Select the service you want to configure and click on Booking Rules.
  • Then activates the following options "Enable Online Booking", "Show Availability Online" and select Online Personnel Selection “No personnel selection” or “No preference + personnel selection”.

Then in the section "Time Selection Mode", make sure to select the option "Display time slots without availability check".

*The schedules visible online correspond to the business opening hours.

Then you'll have to assign this appointment to the right professional.

Note: With this configuration, there is no limit to the number of appointments that can be booked online, for the same time slot.
Be careful with this setting, as it can be a source of double bookings. 

Did this answer your question?