To automatically dispatch appointments booked online to the available personnel instead of asking your client to choose a personnel or doing the dispatch manually , follow these steps :

  1. In the Services tab, select the service you would like to automatically dispatch

  2. Click on Booking Rules

  3. Select “No Personnel Selection” under Online Personnel Selection

  4. Set the Time Selection Mode on “Display time slot with automatic dispatch” or “Display time slot with automatic dispatch (resource)*”

  5. Click Save, and you're done 

Notes : The Automatic dispatch option will automatically assign the appointment to the staff, who is available at the requested time and has the least amount of bookings on that day.

*We recommend using this option in case you have associated resources to the service.

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