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Create and manage group events
Create and manage group events
Updated over 2 weeks ago

How to create a group event

In order to create a group event, at least 1 group event service must exist. To create one, follow the instructions shown here, making sure to select "Group reservation" as the booking type.

No emails are sent to staff when clients sign up for a group event (you can view the number of participants in your group events in the Calendar tab). However, a Booxi alert is generated when a client makes a last minute reservation (i.e. within 24 hours of the event time).

If a client cancels their reservation, you will receive a notification by email and in Booxi (if the cancellation is made within 24 hours before the beginning of the group event).

To create a group event, follow these steps:

  1. Go to the Calendar tab

  2. Select the calendar of the person who will be offering the service.

  3. Right-click on your desired time slot and select “New Group Availability”, or click on the New Group Availability button in the upper right corner.

  4. Enter the following details:

    1. Personnel

    2. Date

    3. Time

    4. Service

    5. Duration

    6. Capacity (i.e. maximum number of attendees)

    7. Spacing (optional)

    8. Price

    9. Quick Note (optional)

  5. Click "Save"

  • Consult your service's details and booking rules to ensure that your settings are correct.

  • When the event is created, it will operate based on the booking rules of your service and of your business. Booking rule edits won't affect the operation of events already created, only those created after the edit was made.

  • Make sure your group service is listed online to make it available for online booking.

How to duplicate a group event

  1. Go to the Calendar tab

  2. Right-click on the group event you want to duplicate

  3. Select Copy

  4. Right-click on the time slot at which you'd like the event to occur and click "Paste Group"

When pasting a copied group event, attendees from the source event won't be included in it.

How to edit a group event

To edit the details of a group event, click on the group's time slot in the calendar and click the edit button shown below:

If participant(s) are already registered in the group:

  • You may only change the assigned staff, the capacity and price.

  • If you want to change other information such as the date, time or location, you must first remove all current attendees.

  • *Price changes will not be communicated to existing attendees, and won't apply to them.

If no participants are currently registered:

  • All elements of the event can be edited.

How to delete a group event

To delete a group event, you must first cancel all reservations.

To delete a group event, follow these steps:

  1. Go the Calendar tab

  2. Right-click on the group event you want to cancel

  3. Select Delete

See here to learn more about managing group event reservations and attendees.

Other

  • In your group event's service details, note these 2 settings that may be relevant for you.

    • Capacity: choose whether to display to your clients the number of remaining places left in the event

    • Personnel: choose whether to display the name of the staff member assigned to the event.

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