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"I can't login. What now?"
"I can't login. What now?"
Updated over a month ago

If you are not able to login to your Booxi account, it may be due to one of the following:

1- You are not on the correct region site; check your URL:

If you are logging in to the mobile application:

  • Select "Americas" for the North American hosting region.

  • Select "Europe" for the European hosting region.

2- Your username is incorrect.

3- Your password is incorrect.

If you've forgotten your password, reset your password using the forgot password option.

  • On web

  • On mobile:

4- Booxi is experiencing technical difficulties.

  • To remain up-to-date, visit our status page and subscribe to be notified in real-time of any status changes.

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