Once an appointment is marked as Completed, it becomes grey.
If you activated the thank you message feature, the message will be send once the appointment is marked as completed.
1. Manually complete an appointment
Go on the Calendar tab,
Select the appointment you want to complete,
Right click on the appointment you want to complete,
And select the option Complete.
The appointment becomes grey.
2. Ask booxi to automatically complete appointment
Click on My Business tab,
Then go to the section Appointment Rules,
Activate the option "Complete Appointment", it becomes blue
Then set up the Delay before automatic completion.
For example, if I choose 3 Hours, all my appointments will be automatically completed 3 hours after the end of the appointments.
Click on Save and you're done.
Notes : group session will be automatically completed after a certain delay even if the option is disabled in the business rules.
The delay before automatic completion for group sessions will be the one mentioned in the booking rules. In the example below, it will be automatically completed 3 hours after the end of the group session.