Previously, there was an option to add a single question associated with a service, so the customer would answer the question during the booking process.
However, we wanted to be able to offer clients more options. We have now added the option to create a simple, custom booking survey that your customers can answer before arriving at their appointment.
- Go to services
2. Choose the selected service.
3. Then click Service Details.
4. Scroll down to Booking Survey.
5. Select Simple Survey.
6. Click on the icon below to begin.
7. A dropdown will appear with the survey question options.
8. Start building your custom simple survey.
9. You can select this icon below to see a preview of your survey before it’s finished.
Add a * at the beginning of a line marks the question as mandatory
Add a - at the beginning of a line displays as a dropdown choice
Add a + at the beginning of a line displays as a checkbox choice
Open question example:
What is your name?
Mandatory question example:
*What is your age?
What colors do you like?
What is your favorite color?