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Services overview
Services overview
Updated over a month ago

The “Services” tab is for the management of your services.

Service basics

Services can be booked by clients through your booking page and/or directly on your website (depending on your settings).

Booxi supports 2 types of services:

  1. Appointment: service for 1 or more person(s) (e.g. haircut, manicure, consultation, fitting, etc.); can be assigned a resource (optional)

  2. Group event: service for multiple people (e.g. workshops, trainings, product demonstrations, group activities, etc.) accommodating up to 1000 participants

What’s included in a service:

  • Service details: basic service information

  • Assigned Personnel: list of staff members that can work this service

  • Assigned Resources: resources (i.e. items, materials or assets) necessary for the carrying out of the service (e.g. a room, a piece of equipment, etc.)

  • Booking Rules: settings relating to the booking of the service

Useful links:

Services contain the following information and settings:

Service Details

  1. Basic service information, which includes:

    1. Picture

    2. Service Name

    3. Category

    4. Location (i.e. where your appointment or event will be held)

      1. At my business

      2. At home

      3. By phone

    5. Duration

      1. Display duration to client (checkbox)

    6. Spacing (i.e. time in-between bookings)

    7. Capacity* (i.e. maximum amount of participants); applies only to group reservations

      1. Display remaining places to client (checkbox)

      1. Display price to client (checkbox)

      1. Disabled

      2. By Email

      3. At Online Booking

      4. Capture Card Info

      5. Shopping Cart

    8. Display personnel name to client* (i.e. choose whether to display the name of the assigned staff member to clients) (checkbox); applies only to group reservations

    9. Booking Survey: questionnaire for your clients to fill out when booking

    10. Survey: if you have any external surveys or questionnaires, link them here

    11. Description

Assigned Personnel

Select the staff members that can be scheduled to work this service and/or booked by clients. To assign a staff member, simply check the corresponding box.

Associated Resources

Select the resources that are necessary for the carrying out of the service (e.g. a room, a piece of equipment, etc.). For info on resources, see here.

When booking a service that has at least 1 resource assigned to it, the selection of a resource will be required during booking (*can be overridden).

  • Resources affect the overall availability of the service(s) it’s assigned to. See here for more details.

  • Resources must be created in order to be available for selection. To do so, visit the “Resources” tab.

  • Resource assignment is optional.

  • Resources cannot be double-booked; this means that the system will only allow you to assign resources that are available at the proposed time.

Booking Rules

Settings relating to the booking of the service; see here for more details.

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