In the Booxi Back-office, you might need to set up an online or offline status depending on your operations and needs.

This article will explain what the differences are between both status.

For My Business

  • If your Business is Available online

  • If your Business is offline

    • Your Booxi page will be offline and lead to a 404 error page

    • Customers can still book through the Booxi Booking Widget that you have integrated on your website

For the Personnel

  • If your staff is Available online

    • The staff profile will be displayed on your Booxi page and your customers can book a service directly with that staff

    • If you enabled personnel selection, your customers will be able to select the staff in the Booxi Booking Widget

  • If your staff is offline

    • The staff profile will not be displayed on your the Booxi page

    • If you enabled personnel selection, your customers won't be able to select the staff in the Booxi Booking Widget but an appointment can still be automatically dispatched to this staff. Turning the staff offline doesn't mean your staff is unavailable for online booking!

For group events, the status of the staff has an impact on the group events available online.

For the Services

  • If your service is Available online

    • It will be displayed in the Booxi page and in the Booxi Booking Widget

    • Customers can book this service

  • If your service is offline

    • It will not be displayed in the Booxi page and in the Booxi Booking Widget

    • No one can book this service online

For the Resources

  • If your resources are Available online

    • The services assigned to the resource can be booked online

  • If your resource is offline

    • It is not possible to book online services assigned to the resource

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