Other
24 articles
- "My customers say they aren't receiving booking notifications (emails/SMS). Why?"Possible causes for emails/SMS not being received.
- "Why do I get a 404 error on my booking page?"404 error booking page troubleshooting
- "What determines the booking interval shown to clients in the booking widget?"It depends on your online personnel selection mode and time selection mode (if applicable)
- "My staff member does not appear in the list of personnel offered. Why?"Either because the staff member is not assigned to the service or the member's online booking setting is disabled
- "Can I import my client list into Booxi?"
- "My service cannot be booked. Why?"The "Enable online booking" setting is disabled for your service or your business
- "No time slots are shown for my group events. Why?"
- "I want clients to choose time slots when booking online, but they're asked to submit availabilities. Why?"
- "What is the difference between 'Display time slots with automatic dispatch' and 'Display time slots with automatic dispatch (resource)'?"
- "What determines the language of the booking page and booking widget?"
- "Can I refund my clients in Booxi?"No, but you can generate a refund invoice and send it to the client.
- "What's the difference between the personnel email and the user access email?"
- "How do service and business booking rules interact?"
- "Can I accept online payments with Booxi?"
- Understanding Offline and Online statuses
- "How do I access my booking page"?
- "My Lightspeed integration is not working anymore. Why?"Potential cause: outdated domain
- "My clients can't modify and/or cancel their appointments, even though the setting is enabled. Why?"
- "How to avoid sending a notification to my clients when I edit their booking?"
- "My clients can't access the widget. Why?"
- "How can I configure a service to be available only on specific days of the week?"
- "During payment, I get a 'Postal code is incomplete' error message"
- "How do I make the widget open automatically upon visiting my booking page?"
- "Does Booxi Support Apple Pay and/or Google Pay?"