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"My Lightspeed integration is not working anymore. Why?"

Potential cause: outdated domain

Updated over 10 months ago

If your Lightspeed integration is not working, it may be because the Lightspeed domain in Booxi is outdated.

To update your Lightspeed domain in Booxi, follow these steps:

  1. Obtain your Lightspeed domain from the Lightspeed Retail connection page

  2. Copy the link (up to the '.com')

    1. Example: "id.lightspeedapp.com"

  3. Connect to your Booxi account

  4. Go to "My Business" tab > Integration modules

  5. Under Lightspeed Retail, click on the setup button

  6. Enter your copied URL into the "Lightspeed Domain" field

  7. Save

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